FAQ

What’s the difference between 19 micron and 23 micron Merino roving when used for felting?
19 micron is a finer wool than 23 micron. If you’re wet felting clothing or nuno felting, 19 micron is usually preferred as it's a little softer against the skin and has a nice drape when used in a very fine layout.

If you’re felting purses, slippers, vessels, wall hangings, or anything that needs to hold a shape, or be sturdy and hold up well (particularly slippers and purses), then I would recommend the 23 micron. I also recommend the 23 micron for needle felting and weavings as you may find it easier to work with since it’s a little courser.

Bottom line, 19 micron is finer and super soft. 23 micron is courser but still very soft.

How long is 4 ounces of roving?
Approximately 5 yards long.

What sort of packaging do you use to ship wool roving?
I give great care in packaging wool roving tightly in boxes, so it can't move around during shipping and partially felt. I want you to receive it in the same condition you would if you were buying it from me in person, so I will never ship wool roving in just a bag or envelope.

How long before you ship my order?
I ship Monday through Friday. Orders are usually processed and shipped within 1 – 3 business days.  You will receive an automatic email notification once your order has shipped, which will include your tracking number.  I ship via the US Postal Service.

Do you ship outside of the United States?
No, not at this time.

Can you send my order as a Gift?
I love 'sharing the love', so I’m delighted to ship your order as a gift to someone else!  Simply include the recipient’s name and address in the ‘Ship To’ section as you checkout. (Please be sure your contact information is in the ‘Payment’ section so I can quickly reach you if I have questions.) If you'd like a personal gift card included, please check the box under "This is a gift" and write your message under it in the ‘Notes / Additional Info’ and I’ll include it in their package.  (I can only ship to one address per order.  Please place separate orders for each recipient.)

What is your Return Policy?
If there’s a problem with an order and you wish to make an exchange or return, please contact me within 7 days of receipt to let me know about the issue. Depending on your particular situation, if the item needs to be returned (and sometimes it doesn’t), it must be mailed back within 21 days of receipt, in its original condition, and via trackable mail, before a refund or exchange will be issued.